One of our most unknown benefits to our customer is the prowess behind our operations and supply chain organizations.
We have taken great strides in our efforts to become a more efficient, streamlined operation. This, however, is not a one-time project. It is a continuous effort and mindfulness of ongoing requirements to stay at the top of our industry.
And the same is true for our supply chain efforts, in reducing cost and variability in our sourcing (steel and otherwise), transportation and logistics, and more.
In ultimate support of you, our customer, these functional specialists work continuously to ensure that Allied Tube continues as a world class manufacturing organization. This is, and will continue to be, an important element in our long term customer relationships.
Allied strives to run as efficiently as possible. To that end, we employ best practices to plan orders and assure that materials are always on hand from the highest quality sources.
We are continuously monitoring our stock levels. We use the latest software to ensure that our inventory is kept at the optimum level to make certain that we never run out of the most common sizes and materials.
Demand planning works to forecast material needs and schedule shipments that keep our mills running at their peak. This helps to eliminate out-of-stock situations and enables us to ship orders to customers in a timely fashion.
Allied aims to only purchase materials from the highest quality suppliers. All of our vendors are carefully screened before we accept a delivery of the material. Our Quality Control department performs rigorous testing to make certain that the material we receive will meet your high standard of approval. We promise to do our due diligence on each and every supplier to Allied.
Allied operates one of the largest staffs of customer service personnel in the industry. They are collectively focused on building long-lasting partnerships and translating our experience into new ideas, processes and converting them into opportunities that enable your business to succeed.
Allied’s goal is to develop a relationship that extends far beyond the product itself. We take a holistic view of your business to discover how we can make it better. We strive to enhance relationships between the organizations, become intimately familiar with your products, processes and their applications to more effectively align our product offerings with yours. We will get to know the people in you organization in order to extend our efforts well beyond the product itself.
Most experienced customer service staff in the industry!
We are proud to demonstrate 150+ years of collective customer service experience in the industrial manufacturing marketplace. Experienced, dedicated, and knowledgeable customer service is a core component of our customer support strategy. Our customer service representatives develop strong working relationships with their customers, understanding the inner workings of their business and the place that we hold in their own supply chain. That said, we are looking out for your best interests and keep you informed of production schedules, shipments, open orders, inventory position, and more!
You will be pleased with the level of service and support you receive from your dedicated customer service representative from Allied Tube.
Our Technical Services is well positioned to support customer initiatives and growth objectives. We place a high degree of emphasis on these services to benefit the supplier relationship that you experience with Allied Tube. A range of our technical resources includes: